Global IAM Platform Integration for a Large Enterprise
Led the integration of PingOne Advanced Identity Cloud as a global IAM platform for a large enterprise with 50,000+ employees — serving as the central Identity Management hub for user provisioning, Joiner-Mover-Leaver lifecycle, and cross-application Single Sign-On. A mission-critical deployment requiring the highest standards of security, availability, and resilience.
The Challenge
A large enterprise needed to consolidate fragmented identity infrastructure across dozens of applications and multiple identity providers into a single, authoritative IAM platform. The system would become the first touchpoint for virtually every employee — making failures directly visible to 50,000+ users. Requirements included zero-downtime architecture, disaster recovery across multiple cloud regions, and full automation of identity lifecycle processes including provisioning, deprovisioning, and role changes.
Our Approach
We designed the solution around non-negotiable availability and security requirements from day one. The architecture was built for active-active multi-cloud, multi-region deployment with automated failover. Identity lifecycle automation was built on the Joiner-Mover-Leaver (JML) framework, with SailPoint IIQ handling governance and PingOne AIC as the runtime identity platform. SSO federation was implemented across all enterprise applications and external identity providers, with PingFederate handling the protocol bridge layer.
What We Built
A fully integrated enterprise IAM platform built on PingOne Advanced Identity Cloud (ForgeRock), with PingFederate for federation and SSO, PingDirectory as the high-performance identity store, and SailPoint IdentityIQ for identity governance and access certification. Deployment was fully automated with Infrastructure as Code across multiple cloud providers and regions. The system serves as the central SSO broker between all enterprise applications and identity providers, including Microsoft Entra ID. Disaster recovery scenarios were designed, implemented, and tested to validated RTO/RPO targets.
Results & Impact
The platform became the live identity backbone for 50,000+ users across the enterprise. Full SSO coverage achieved across all targeted enterprise applications. Automated JML processes eliminated manual identity lifecycle operations, reducing provisioning time from days to minutes. The multi-cloud, multi-region architecture met the enterprise's high availability and DR requirements, with validated failover tested to target RTO. Fully automated deployment pipelines enabled repeatable, auditable releases with no manual infrastructure intervention.
Technologies Used
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